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EKSTER SUPPORT

Trackr 2.0: Reset Tracker card

Trackr 2.0: Reset Tracker card

If you're experiencing issues with your tracker card, you can reset it using a paperclip (but do not use any sharp objects). Follow the steps below.

  1. Lay your Tracker Card face down on the table. 
  2. Place the two ends of the paperclip in the two reset holes on the back of the card.
  3. Gently insert the two ends and then remove them.
  4. Now that the tracker has been reset, the solar panel needs to be reactivated by strong light. All you need to do is expose it to sunlight or a strong lamp/flashlight.

Still unclear? Watch our instructional video in the video above.

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