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How soon will I get my refund?Updated 2 months ago

Once your item(s) have been returned, please allow 5 - 14 business days for them to be assessed. A member of our staff will then issue your refund and notify you via email. A credit will automatically be applied through the original method of payment within 10 business days.

If you are within the EU Once your return is received at our warehouse a refund will be sent to your original payment method within 5 business days. 

Please note that a small $15 shipping fee will be deducted from your refund for larger items such as the GRID Backpack, The Weekender, and the GRID Duffel Backpack.

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