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How do I cancel or change my order?
Within one hour of purchase
If you want to make changes to your order within one hour of purchase, please log into your customer account. Please note, any edits will cancel the order and you will be brought back to the checkout.
After one hour of purchase
If you wish to make changes to your order after one hour of purchase, please send us an email at firstname.lastname@example.org and we will try our best to accommodate your request!
If you want to cancel your order after it has been processed, you will have to go through the regular returns process.
We are shipping all our orders from our United States based fulfilment partner although we are a Dutch company based in Amsterdam. Some banks charge an International Service Assessment Fee which may be a small percentage of your order. For extra information we recommend to contact your banking provider.