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EKSTER SUPPORT

Reset the tracker card

Reset the tracker card

If you can't see the 'ring to find' button, it means the tracker card and your device are not connected. To reconnect:

  1. Close the app, then turn off Bluetooth and WiFi.
  2. Restart your phone.
  3. Turn on Bluetooth and WiFi, then start the Chipolo App.
  4. Wait 10 seconds for your phone and tracker card to re-establish the connection.

Do you want to reboot your tracker? Hold the button down for ten seconds, or until you hear the tracker beep.

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