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Do I need to pay additional customs or duties on my order?Updated 2 months ago

Unless you are located in the EU, orders are shipped from the United States so extra duties and taxes may apply, depending on your selected destination. Please note that Ekster is not responsible for, and does not refund these costs. 

For international shipping, we offer two options:

  1. Full Customs Clearance 
    This means that all duties and taxes are paid (Delivered duties paid, DDP) and included in your order. The amount will automatically be calculated before you checkout. 

  2. Duties May Apply
    This option means that delivered duties are unpaid (DDU) and you are responsible for paying the customs duties and any additional fees (if applicable to your country) once your package arrives

Both options will have door-to-door tracking.

Please note: orders being shipped to the United States, Canada, the United Kingdom, and the EU do not require additional customs or duties to be paid on the order.




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