How long will it take to receive my order?

Shipping rates vary depending on your location. We offer FREE shipping to the US for orders over $50.

How much does shipping cost?

You will then be able to track your order once you receive a tracking link via email.

How do I track my order?

We work with Shopify Payments to bring you a diverse range of payment options on our website. We currently offer:. The options listed above may differ depending on your location.

What payment options do you accept on your website?

Do I need to pay additional customs or duties on my order?

For shipping within the USA our shipping carriers are as follows:. For shipping orders within the UK,  shipping carriers are as follows:. For international shipments, we partner with Passport Shipping. The majority of our international shipments are

What carriers do you ship with?

What to do if you are concerned that your package is severely delayed or lost.

I haven't received my order, what should I do?

Looking for support? Our team are on hand to answer any questions you may have.

Need help with your order or more information about our products? Fill out the form with your order number and contact details and our team will get back to you within 24 hours.

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Ekster | Customer Support

How long will it take to receive my order? 
How much does shipping cost? What payment methods do you offer?