User Manual - Dual Tracker CardUpdated a day ago

The Ekster Finder Card helps you keep track of your valuables using either Apple Find My or Google Find Hub.

⚠️ Important: The Finder Card can only be connected to one network at a time. You can use either Apple Find My or Google Find Hub, but not both simultaneously. To switch networks, you'll need to factory reset the Finder Card.

Getting started

Before you start, make sure Bluetooth is enabled and your iPhone has an internet connection through Wi-Fi or cellular data.

1. Place the Finder Card next to your iOS device.

2. Press the button once to activate it.

3. You'll hear a beep when activation is successful.

4. Open the Find My app.

5. Tap Items.

6. Tap Add Item.

7. Select Other Supported Item.

   • If you've previously added items, tap the + button first, then select Add Other Item.

8. Once the Finder Card is detected, follow the on-screen instructions to complete setup.

Before you start, make sure Bluetooth is enabled and your Android device has an internet connection. Your device should also be awake and unlocked.

1. Place the Finder Card near your Android device.

2. Press the button once to activate it.

3. You'll hear a beep when activation is successful.

4. Wait for the half-screen notification to appear.

5. Follow the on-screen instructions to add the Finder Card to the Find Hub app.

Didn't receive the notification?

• Disable and re-enable the Finder Card. The notification should appear again.

• If the Finder Card enters sleep mode after 10 minutes without being paired, press the button once to re-enable it. The notification should appear again.

Once you've added the Finder Card to Apple Find My or Google Find Hub, attach it to the item you want to keep track of.

You can then use the corresponding app to locate both the Finder Card and the item it's attached to.

Using your Finder Card

1. Open the Find My or Find Hub app.

2. Select your Finder Card from the list.

3. Tap Play Sound.

4. The Finder Card will beep to help you locate it.

5. Once you've found it, stop the sound through the app or press the button on the Finder Card once.

6. Open the Find My or Find Hub app.

7. Select your Finder Card from the list.

8. Its location will appear on the map, along with a timestamp showing when it was last located.

Press the button once.

You'll hear a confirmation beep when the Finder Card is enabled.

1. Press and hold the button for 4 seconds.

2. You'll hear one beep, followed by two beeps and then three beeps.

3. Release the button after the prompts.

The white indicator light will flash once for each prompt.

Troubleshooting

If you miss the Find Hub notification:

Option 1: Disable and re-enable the Finder Card. The notification should appear again.

Option 2: If the Finder Card has entered sleep mode after 10 minutes without being paired, press the button once to re-enable it. The notification should appear again.

If the Finder Card isn't paired within 5 minutes, you'll hear a notification sound.

A factory reset allows you to connect the Finder Card to a different Apple or Google account. It is also required if you want to switch between Apple Find My and Google Find Hub.

Before resetting, remove the Finder Card from the Find My or Find Hub app.

Then:

1. Press the button three times quickly.

2. On the fourth press, continue holding the button for 1 second.

3. Release the button after you hear a long beep.

Important: If you're linking the Finder Card to a new Apple account, you must also remove it from the previous Apple account on your iOS device.

Features

This feature is available only with Apple Find My.

1. Open the Find My app.

2. Select your Finder Card.

3. Under Notifications, enable Notify When Left Behind.

You'll receive a notification if you leave your Finder Card behind and it goes out of Bluetooth range of your iOS device.

This feature is available only with Apple Find My.

1. Open the Find My app.

2. Select your Finder Card.

3. Under Notifications, enable Notify When Found.

4. You'll receive a notification with the Finder Card's location when it is detected by another device on the Apple Find My network.

Note: Notify When Found can only be activated when your Finder Card is outside the Bluetooth range of your iOS device.

This feature is available only with Google Find Hub.

1. Open the Find Hub app.

2. Select your Finder Card.

3. Tap Mark as lost.

4. Follow the on-screen instructions to enter your contact information.

5. You'll be notified if the Find Hub network locates your lost Finder Card.

Charging & compatibility

How do I charge my Finder Card?

The Finder Card supports wireless charging.

• The indicator light is white while charging.

• The indicator light turns green when fully charged.

• Battery life is up to 6–7 months.

Which devices are compatible?

The Finder Card supports:

• iOS 14.5 or later

• iPadOS 14.5 or later

• macOS 12.5 or later

• Android 9 or later

Specifications