Why does one side of my Cardholder Pro for MagSafe feel stronger than the other?Updated 2 days ago

Your Cardholder Pro for MagSafe is designed with precision, and the difference you feel between both sides isn’t random. It’s all about magnetic polarity.

Here’s how it works

Each side of your Cardholder has a different magnetic polarity: one “+” side and one “–” side.
This polarity determines which side connects to your iPhone, your Finder Card for MagSafe, or your add-ons.

• The side that connects to your iPhone has the matching polarity for the phone’s internal MagSafe ring, that’s why it locks on firmly and securely.

• The opposite side has the reverse polarity, which allows it to connect to other Ekster add-ons or accessories.

It’s not that one side is stronger or weaker, they’re simply designed with different polarities to ensure compatibility and seamless attachment across the Ekster ecosystem.

In short

Your Cardholder uses opposite magnetic poles so each side interacts correctly with your devices and accessories. This gives you a smooth, secure, and versatile MagSafe experience — exactly as intended.

🎥 Watch it in action: How polarity works on your MagSafe Cardholder