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Grid Backpack - FAQsUpdated a year ago

What are the dimensions of the Grid backpack?

Capacity: 20L

Weight: 3.7lbs / 1.7kg

Dimensions: 12” x 18” x 5.9” // 30.6cm x 46cm x 15cm

Max Laptop Size: 16 inches

How long does the Ekster GRID backpacks last?

At Ekster, we stand behind the quality of our products. We want to help you get the most out of everyday and life on the move, and that’s why we manufacture our products to the highest and most sustainable standards possible. We offer a one year warranty on our wallets and a two year warranty on our luggage collection. Members of ekster+ have access to an extended limited lifetime warranty. Read more here.

What is the warranty on Ekster GRID backpack?

We offer a two year warranty on our Grid backpack. For any queries around the warranty on your product, please submit a claim via our website here. Our team will get back to you as soon as possible.

Is the Ekster GRID backpack waterproof?

The Grid backpack has a water resistant barrier which causes water to bead up and run right off your pack during light showers. Your belongings will be kept safe by our waterproof zipper.

How much does the Ekster GRID backpack carry on weight?

The Grid backpack has a capacity of 20L.

My backpack buckle broke, can you send me a new one?

If you’ve encountered an issue with your backpack, please submit a request via our website here. Our team will get back to you as soon as possible.

Is the Ekster GRID backpack good for your back?

The gradation pattern shoulder straps ensure a perfect fit, while the air-mesh-ventilated, padded back panel provides extra lower back support. Take the weight out of longer trips with the hands-free luggage pass-through.

Is the Ekster GRID backpack durable?

The Grid backpack is made from up-cycled PET bottles and is intended for life on and off the grid. The padded back panel provides support for your back as well as protection for the items inside, while the drink bottle holder is double-lined for durability. The backpack structure means it can stand upright, protecting the materials from floor damage.

Does the Ekster GRID backpack fit in overhead?

Yes, the GRID backpack fits in overhead luggage compartments.

Is the Ekster GRID backpack made from organic/vegan materials?

The Grid backpack is made from up-cycled PET bottles.

How do I clean my Ekster GRID backpack?

Remove stains with damp cloth. Do not wash. Do not bleach. Do not tumble dry. Do not iron. Do not dry clean.

Can I machine wash the Ekster GRID backpack?

Do not machine or hand wash. Remove stains with damp cloth. Do not bleach. Do not tumble dry. Do not iron. Do not dry clean.

What size of laptop will fit in the Ekster GRID backpack?

The Grid backpack has a padded, suspended laptop pocket that is suitable for laptops up to 16 inches.

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