How do International Returns work?Updated a month ago

If you're returning an item from outside the United States, Canada, the United Kingdom, or the EU, please note that return shipping costs are the responsibility of the customer. Returns should be sent to our warehouse in Texas.

Once you submit your Return Request, we'll share the full return address and shipping instructions with you. Be sure to keep your drop-off receipt handy until your return has been fully processed.

To ensure your return reaches us safely, we recommend using a shipping service that includes tracking. Please note that Ekster cannot be held responsible for returns that aren’t delivered to our warehouse.