Everything you need to know about Returns
Shop worry‑free—if it’s not “the one”, you have 100 days from order delivery to return your order. Here’s how it works. Return Window. You get 100 days from order delivery to make sure it’s the perfect match. Feel free to load it up and try it on. Ju
You’ll just need your order number and the shipping ZIP code. 🎁 Got it as a gift or can’t find your order number? Start a Gift Return. Step-by-step. What happens next. A few things to know. I didn't get a return label, what should I do?
If you feel like the product you ordered is not right for you, our Customer Support team are available to help you find the right product. Feel free to contact us at any time for advice on what product would best suit your lifestyle and needs. If you
Thinking about sending something back? Here's what to expect. Returns Within the US, UK, CA and EU. We charge a small flat-rate handling fee to help cover return processing and shipping:. This fee will be automatically deducted from your refund once
Items that are not eligible for a return include:.
If you didn't receive a return label after processing a request via our return portal, we are reviewing your return request as it consists of items that require additional attention. You’ll receive an email from us as soon as your return has been rev
Use this portal to get started:Rest of World → Return Portal link. You’ll just need your order number and shipping ZIP code. 🎁 Got it as a gift or can’t find your order number? Start a Gift Return. Step-by-step. Shipping Guidelines. Fees & timing. F
Wondering whether you should file a warranty claim or just request a return? Here’s a simple breakdown to help you out. You changed your mind. It’s not what you expected. You haven’t used the item and it’s still in new condition. You're still within