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How does the cardholder work to keep my cards inside it?Updated 3 months ago

The Cardholder is designed with a patent friction mechanism. It holds your cards in place when they are inside the cardholder. The friction keeps your cards from flying out of the wallet when you eject them, and keeps them staggered so you can find the right card easily. It was designed to hold 4 to 6 cards depending on their thickness (maximum of 4 embossed cards or 6 non-embossed cards the Ekster Cardholder and 5 embossed and 7 non-embossed the Cardholder Pro) for the easiest ejection.

If you find your cards sliding out of your cardholder frequently, it may be due to irregular-sized cards or metal cards.

To fix this, follow these steps:

  • Make sure you have no more than 6 non-embossed cards inside your Ekster Cardholder or 7 in the Cardholder Pro. Make sure none of them is metal.
  • Change the order of your cards and test the mechanism again.
  • If your cards are unusually thin, try using some embossed cards.
  • If none of this works, please contact [email protected].



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