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Wallet and Cardholder FAQ's

Everything you need to know about your wallet and how to properly care for it.

How do I care for my wallet?

I love the card access mechanism! How do I make sure it lasts for a long time?. We’re happy to hear you love using your Ekster! Our wallets are pretty resilient (we’ve run them over with cars and they’ve kept going). Please note:. Never force more ca

How does the cardholder work to keep my cards inside it?

The Cardholder is designed with a patent friction mechanism. It holds your cards in place when they are inside the cardholder. The friction keeps your cards from flying out of the wallet when you eject them, and keeps them staggered so you can find t

Can I put paper or metal cards inside my cardholder?

Our Ekster Wallet & Ekster Cardholder were designed for standard credit card-sized plastic cards. We advise you not to use paper or metal cards inside the cardholder of wallets. Paper may jam the mechanism, and metal cards may slide out easily. The c

Can I carry coins in my wallet?

Our Ekster Wallet can hold up to 4 coins without becoming too bulky. However, this wallet is mainly designed for cards and cash. Our Modular Bifold has a special pocket just for coins or other hidden necessities inside the magnetic cardholder. Squeez

I have my wallet, but where is my cardholder?

Don't worry, your cardholder is inside your Ekster Wallet! If you hold your wallet upright, you'll be able to insert a stack of four to six cards (depending on how many are embossed) into the opening. Push the stack of cards all the way in until they

Can I carry my wallet in my back pocket?

We designed our wallets to be ultra thin and perfect for front pocket carry. You can still carry your wallet in your back pocket but we recommend removing it before sitting. Repeated sitting may bend the aluminum cardholder over time and cause the ca

What does RFID stand for, and what does it do?

RFID stands for Radio Frequency Identification, which comes embedded in chips in most credit or debit cards issued in the last decade. These chips are a convenient way to store and transmit data wirelessly. When you hold your card next to a reader an

What should I do if my cardholder is not ejecting cards properly?

Our cardholders are designed to hold 4 to 6 standard-sized plastic cards, depending on their thickness, to ensure the easiest ejection. If you have a Cardholder Pro you can insert 5 embossed and 7 non-embossed. If you are experiencing difficulty with

What is the difference between the Ekster Cardholder and the Ekster Cardholder Pro?

If you are wondering about the differences between the Ekster Cardholder and the Ekster Cardholder Pro, here's a list of the most important features:.

Can I insert metal cards into the Ekster Cardholder Pro?

Yes, you can insert metal cards into the Ekster Cardholder Pro. The design and build quality of the cardholder accommodate various types of cards, including metal ones.

How do the add-ons work with the Ekster Cardholder Pro?

The Ekster Cardholder Pro is compatible with various add-ons, making it highly versatile, providing additional storage and features. Coin Tray. The tray can be easily inserted between the main body of the wallet and the backplate, providing the abili

Can I use the Add-Ons with a regular Ekster Cardholder?

Even though we highly recommend you to upgrade your Cardholder with our Cardholder Pro, all our add-ons are compatible with the Standard Ekster Cardholder!. Note that our wallets (Parliament, Senate and Bifold wallet) are not compatible with the Cash