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How do I start a Warranty claim?Updated 8 days ago

  • Email us at [email protected] with your order number and the item(s) you’d like to return.

  • Our team will be ready to review your request and further assist you.


What Happens Next

  • Our team will review your claim and process it within 2-3 business days.
  • You’ll get a confirmation email with your replacement order or store credit

A few things to know

  • 💖 Keep your item(s). No need to send them back.
  • 🕵️ Warranty under review? Our team may reach out via email to provide or request further details to correctly process your claim.
  • 🙏 No fees, all warranty claims are free of charge, no additional fees or charges apply. 
    • Any balance shown in your replacement confirmation emails are for record purposes only.
  • 🔁 Not what you were expecting? Submit a Return request
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