Questions about our Warranty Policy and instructions on how to make a Warranty Claim.
At Ekster, we stand behind the quality of our products. We want to help you get the most out of everyday and life on the move, and our mission is to create the most sustainable products. Within this mission, is our efforts to prolong the lifespan of
By signing up to our Loyalty Program, ekster+, members gain access to a number of additional benefits, including our extended lifetime warranty of 24 months. If your product has experienced a manufacturing defect, our team will arrange a new product
We stand by the quality of our products and are offering an exclusive Lifetime Warranty for those purchasing our Cardholder Pro. If your product has experienced a manufacturing defect, our team will arrange for a new product to be shipped out to you,
We're sorry to hear that you're Ekster product is no longer working as it should!. Please reach out to us via our Returns & Warranty Portal and follow the steps. The following information is going to be required:. Once we receive all the information
If you purchased a wallet from our website, or from official b8ta resellers, we will handle the replacement of your wallet under our 24 Month Warranty. If you have purchased a wallet from a third party, such as Amazon, Touch of Modern, Huckberry or o
If you’re not a member of ekster+ but require a spare part for your product, this is no problem! Our Support team are on hand to identify the issue and provide you with the necessary parts to keep your product in use for as long as possible.If your p