How to disable an Ekster device (unknown device alert)Updated 14 days ago
How to disable an Ekster device (unknown device alert)
If you receive a notification about an unfamiliar Ekster device nearby, you can make it ring via the system notification. Once located, follow the steps below.
To disable the device:
- Locate the ON/OFF button on the top front of the device.
- Press the button five times within two seconds.
- You will hear a confirmation sound when the device is disabled.
To enable identification again:
- Locate the ON/OFF button.
- Press the button six times within two seconds.