WELCOME TO EKSTER SUPPORT
All articles

How to disable an Ekster device (unknown device alert)Updated 14 days ago

How to disable an Ekster device (unknown device alert)

If you receive a notification about an unfamiliar Ekster device nearby, you can make it ring via the system notification. Once located, follow the steps below.

To disable the device:

  1. Locate the ON/OFF button on the top front of the device.
  2. Press the button five times within two seconds.
  3. You will hear a confirmation sound when the device is disabled.

To enable identification again:

  1. Locate the ON/OFF button.
  2. Press the button six times within two seconds.
Was this article helpful?
Yes
No