Do I need to file a Warranty Claim or start a Return?Updated 12 hours ago

Wondering whether you should file a warranty claim or just request a return? Here’s a simple breakdown to help you out.

When to Request a Return:

• You changed your mind

• It’s not what you expected

• You haven’t used the item and it’s still in new condition

• You're still within 100 days of your purchase

👉 Just head to our Returns Portal and follow the steps. 

When to Submit a Warranty Claim:

• Your product arrived damaged or faulty

• Something isn’t working as expected (e.g., button won’t eject your cards, leather issues)

• You're still within the 2-year warranty period

👉 File a quick Warranty Claim here

Still not sure?

Just send us a message and our team will be able to help you out