Legacy Products

User Manual - Laptop Sleeve

The Ekster Laptop Sleeve is built to make your workday seamless both in the office and on-the-go. It's suitable for laptops and tablets, and lets you store all the essentials from charging cables and mouse, to notepads, adapters, phones, and pens. Al

User Manual - Senate Cardholder

The Senate Cardholder is a cardholder, not a bi-fold wallet. Despite its sleek profile, it can carry more cash than the Parliament. There’s also room for seven or more cards, and RFID protection for up to six cards. It’s also compatible with our sola

User Manual - Key Tracker

The Ekster Key Tracker is the perfect addition to the keyholder. The Key Tracker utilizes the same Crowd GPS technology as the Tracker Card to make your keys trackable no matter where they are. Built in LED lights illuminate keyholes at night and all

User Manual - Tracker Card Solar-Powered

The Tracker Card is a super powerful tracking device the size of credit card that fits seamlessly into most Ekster accessories. The card is solar-powered and utilizes a Global Lost and Found network to ensure global trackability. You can ring your wa

Finder Card (Android) Specifications

Disposal instructions - WEEE directive. Ekster is compliant with the WEEE Directive, which stands for Waste from Electrical and Electronic Equipment. This EU directive aims to promote a circular economy. Therefore, should you decide to discontinue th

What is the Finder Tag?

Our Finder Tag is a smart Bluetooth tracker that helps you locate your belongings using Apple’s Find My network. It connects directly to your iPhone, iPad, or Mac, and lets you locate items from anywhere in the world. Key Features:. Works with the Ap

How do I change the battery of my Key Tracker?

If you're still having issues, reach out to our team here.

My Tracker Card isn't charging, what should I do? - Solar-Powered

The Tracker Card is solar-powered, so you never have to plug it in. Note: 3 hours of sunlight equals about 2 months of charge. To ensure the longevity of your tracker's battery, we recommend two hours of sunlight per month.

Is the Tracker Card waterproof and heatproof? Solar-Powered

The Tracker Card is water resistant, but not waterproof. We advise you to keep it away from water for it to continue working as intended. Please note: Do not store the tracker in high-temperature environments, such as the inside of your car on hot da

How does Crowd Locate work?

The Chipolo Crowd Locate network can help you to find your wallet when it’s out of range of your paired device. If another person using Chipolo software is in range of your tracker, their app will send you an anonymous update of your tracker’s locati

How do I reset my Tracker Card? Solar-Powered

Reset:. If you can't see the 'ring to find' button, it means the Tracker Card and your device are not connected. To reconnect:. Do you want to reboot your Tracker Card? Hold the button down for ten seconds, or until you hear the tracker beep.

How do I unpair / remove my Tracker Card from my device? Solar-Powered

Removal:. To unpair or remove your Tracker Card from your device, please:

Tracker Card Voice Activation - Solar-Powered

VOICE ACTIVATION. Your voice assistant can locate your wallet, or it can tell you where it was last seen by the Chipolo app. Please note: Chipolo Voice Control supports the English language only, and Google Assistant is limited to certain regions. Sy

How to set up your Key Tracker

How to set up your Tracker Card - Solar-Powered

Setting up your Finder Tag

1. Setting Up Your Finder Tag. Turn on your Finder Tag by pressing the function button once. You’ll hear a short “Di” tone. On your iPhone, open the Find My app. Tap the Items tab → Add Item → Other Supported Item. Select Finder Tag from the list and

How to replace the battery of your Finder Tag?

Press down on the plastic cover and rotate it counterclockwise to open.(You can also use the included tool to twist it open.). Remove the old CR2032 battery. Insert a new battery with the positive side facing up. You’ll hear a “Di” sound when the bat

How to reset your Finder Tag

If you want to connect your Finder Tag to a new device or Apple ID:. Remove the Finder Tag from your Find My app. Power it on. Press the button three times quickly, then hold on the fourth until you hear a long “Di” tone. The Finder Tag is now reset

Finder Tag FAQ's

Does Finder Tag work with Android?No. Finder Tag only works with Apple devices via the Find My network. My Finder Tag isn’t connecting, what should I do?Try resetting your Finder Tag:. Remove it from the Find My app. Power it on. Press 3 times quickl