Everything you need to know about our Tracker Card and Key Tracker.
The Tracker Card is solar-powered, so you never have to plug it in. 3 hours of sunlight equals about 2 months of charge. To ensure the longevity of your tracker's battery, we recommend two hours of sunlight per month.
Make sure your Tracker Card is always paired with your app to locate your wallet. If you can't find your wallet but you know you’re close to it, press 'ring' on the app. If not within close range, tap 'mark as lost.' This will engage the Crowd Locate
The Tracker Card is water resistant, but not waterproof. We advise you to keep it away from water for it to continue working as intended. Please note: Do not store the tracker in high-temperature environments, such as the inside of your car on hot da
The Chipolo Crowd Locate network can help you to find your wallet when it’s out of range of your paired device. If another person using Chipolo software is in range of your tracker, their app will send you an anonymous update of your tracker’s locati
Reset:. If you can't see the 'ring to find' button, it means the Tracker Card and your device are not connected. To reconnect:. Do you want to reboot your Tracker Card? Hold the button down for ten seconds, or until you hear the tracker beep.
Removal:. To unpair or remove your Tracker Card from your device, please:.
VOICE ACTIVATION. Your voice assistant can locate your wallet, or it can tell you where it was last seen by the Chipolo app. Please note: Chipolo Voice Control supports the English language only, and Google Assistant is limited to certain regions. Sy
The Tracker Card is solar-powered, so you never have to plug it in. Note: 3 hours of sunlight equals about 2 months of charge. To ensure the longevity of your tracker's battery, we recommend two hours of sunlight per month.
If you're still having issues, reach out to our team here.