Everything you need to know about our Tracker Card and Key Tracker.
The Tracker Card is solar-powered, so you never have to plug it in. 3 hours of sunlight equals about 2 months of charge. To ensure the longevity of your tracker's battery, we recommend two hours of sunlight per month.
Make sure your Tracker Card is always paired with your app to locate your wallet. If you can't find your wallet but you know you’re close to it, press 'ring' on the app. If not within close range, tap 'mark as lost.' This will engage the Crowd Locate
The Tracker Card is water resistant, but not waterproof. We advise you to keep it away from water for it to continue working as intended. Please note: Do not store the tracker in high-temperature environments, such as the inside of your car on hot da
The Chipolo Crowd Locate network can help you to find your wallet when it’s out of range of your paired device. If another person using Chipolo software is in range of your tracker, their app will send you an anonymous update of your tracker’s locati
Reset:. If you can't see the 'ring to find' button, it means the Tracker Card and your device are not connected. To reconnect:. Do you want to reboot your Tracker Card? Hold the button down for ten seconds, or until you hear the tracker beep.
Removal:. To unpair or remove your Tracker Card from your device, please:.
VOICE ACTIVATION. Your voice assistant can locate your wallet, or it can tell you where it was last seen by the Chipolo app. Please note: Chipolo Voice Control supports the English language only, and Google Assistant is limited to certain regions. Sy
The Tracker Card is solar-powered, so you never have to plug it in. Note: 3 hours of sunlight equals about 2 months of charge. To ensure the longevity of your tracker's battery, we recommend two hours of sunlight per month.
If you're still having issues, reach out to our team here.
1. Setting Up Your Finder Tag. Turn on your Finder Tag by pressing the function button once. You’ll hear a short “Di” tone. On your iPhone, open the Find My app. Tap the Items tab → Add Item → Other Supported Item. Select Finder Tag from the list and
Press down on the plastic cover and rotate it counterclockwise to open.(You can also use the included tool to twist it open.). Remove the old CR2032 battery. Insert a new battery with the positive side facing up. You’ll hear a “Di” sound when the bat
If you want to connect your Finder Tag to a new device or Apple ID:. Remove the Finder Tag from your Find My app. Power it on. Press the button three times quickly, then hold on the fourth until you hear a long “Di” tone. The Finder Tag is now reset
Does Finder Tag work with Android?No. Finder Tag only works with Apple devices via the Find My network. My Finder Tag isn’t connecting, what should I do?Try resetting your Finder Tag:. Remove it from the Find My app. Power it on. Press 3 times quickl